1. DELETE IT IN THE APP (FASTEST)
Open the app, go to Profile and tap Delete account. Read the warning, tap Continue, confirm it is you (your password, or your Google account if you signed in with Google), then confirm the final step. Your account and your cloud data are deleted immediately; the app returns to the welcome screen.
2. OR ASK US BY E-MAIL
If you cannot use the app (for example you no longer have the phone), send an e-mail to worldwidebrandskft@gmail.com with the subject Account deletion, from the e-mail address you registered with. We may ask you to confirm the request from that address before we act on it. E-mail requests are completed within 30 days.
3. WHAT IS DELETED
- Your profile (race goal and date, experience, body metrics, age, sex, dietary preferences, settings stored in the cloud).
- Your training plans, the edits you made to them, your logged and GPS-recorded activities (including their GPS route lines), and your meal choices.
- Your consent record and subscription status stored in our database, and the link between your Google Play purchase and your account.
- Your sign-in account (e-mail/password or Google sign-in) with Firebase Authentication.
- Data stored only on your phone (checklist ticks, badges seen, local settings) is removed from that phone when you delete the account in the app; on other phones it disappears when you sign out or uninstall.
4. WHAT IS KEPT
- A single, permanent deletion record: your former account identifier and the time of deletion, with no profile or training content. Its only purpose is to make sure that a device still signed in to the deleted account cannot re-create your data.
- Google Play keeps its own billing records under Google's policies. Deleting your account does not cancel your Google Play subscription — please cancel it separately in the Play Store (Subscriptions).
- Operational server logs (see the Privacy Policy) are kept for 30 days, then deleted automatically.
- Support e-mails are kept only as long as needed to handle your request and any follow-up.
5. MORE INFORMATION
The full details of what we process and for how long are in our Privacy Policy. Questions: worldwidebrandskft@gmail.com.